Terms of Sales
These conditions of sale apply between the company LT&J SA (hereinafter: Les Trésors de Jasmine) whose registered office is located at 11 rue Necker 1201 Geneva, registered in the commercial register under number: CHE-108.169. 264 and by any natural or legal person wishing to make a purchase via the “lestresorsdejasmine.ch” website, hereinafter referred to as “the buyer”.
These conditions of sale aim to define the contractual relationship between Les Trésors de Jasmine and the buyer and the conditions applicable to any purchase made through the merchant site "lestresorsdejasmine.ch", whether the buyer is a professional or a consumer. The acquisition of a property through this site implies unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or specific conditions not expressly approved by Les Trésors de Jasmine. Les Trésors de Jasmine reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
The products offered are those which appear on the website of the “lestresorsdejasmine.ch” online store. These products are offered within the limits of available stocks. The photographs in the catalog are as accurate as possible but cannot ensure perfect similarity with the product offered, particularly with regard to natural stone jewellery.
Conditions related to the sale
The prices listed in the catalog are prices inclusive of VAT in Swiss francs. Les Trésors de Jasmine reserves the right to modify its prices at any time, it being understood, however, that the price appearing on the site on the day of the order will be the only one applicable to the buyer. The prices listed in the catalog do not include shipping costs which will be added to the purchaser's order at the time of purchase.
The online sale of the products presented on the site is open to international buyers. However, for sales outside Switzerland, shipping costs, VAT and other taxes of the country of destination may apply and are the responsibility of the buyer. The buyer is solely responsible for checking the possibilities of importing the products ordered under the laws in force in the territory of the country of delivery.
Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to invoke its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions. The seller will communicate by e-mail the confirmation of the registered order and the delivery time. The resale for commercial purposes or the marketing of products that have been purchased on the website is strictly prohibited. Please note that once the order has been confirmed, change requests and cancellation orders will not be considered.
Buyers, non-professional individuals, benefit from a withdrawal period of 15 days from the delivery of their order to return the product to the seller for exchange without penalty, except for the return costs which will be at their expense. charge. The jewel must be returned without mark of use in which case the exchange cannot be made. With regard to personalized products, the buyer cannot claim a right of withdrawal.
If the goods ordered cannot be delivered within 30 days of your order, Les Trésors de Jasmine reserves the right to terminate the contract, even if we have previously confirmed the conclusion of the contract. In the event of termination, you will be informed of the non-availability of the goods and we will refund the consideration paid until then.
Secure payment by card: After having registered his billing and delivery details, the buyer chooses to pay for his order by card, he must choose his type of card from the logos (Visa, Mastercard, Postfinance) displayed. After confirming the order, a link is then created with the SixCard Solution payment server, a space which manages the different stages of the transaction according to a secure exchange protocol encrypting the information (SSL: Secure Socket Layer).
The products ordered are delivered to the address indicated by the buyer at the time of his purchase and appearing on the order form. If it is impossible for Les Trésors de Jasmine to deliver the order placed by the buyer within 30 days, the latter will have the option of terminating the contract by sending a registered letter to the following address:
11 rue Necker
1201 Geneva 1
The buyer must immediately check the condition of the goods upon receipt, in the presence of the carrier.
If at the time of receipt of the goods, the packaging is altered or opened, the buyer must immediately check the condition of the goods in the presence of the carrier. If the goods are damaged, the buyer must refuse the package and note a reservation on the delivery note.
In such a case, the buyer is requested to contact the carrier by registered mail within 3 days of receipt of the package and to notify a copy to Les Trésors de Jasmine by email ( email@example.com ) or to the next address :
11 rue Necker
1201 Geneva 1
The buyer remains entitled to require Les Trésors de Jasmine to perform the contract properly by requiring a new delivery of the products or an exchange of them.
All elements of the “lestresorsdejasmine.ch” website are and remain the exclusive intellectual property of Les Trésors de Jasmine. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.
After sales service
Les Trésors de Jasmine takes care of the quality of its jewels from their manufacture to their sale. The jewels are kept with care and sent with care to their recipient.
In the event of a manufacturing or material defect, Les Trésors de Jasmine offers a national and international guarantee covering manufacturing and material defects under normal conditions of use, for a period of one year from the date of purchase. 'purchase.
Any part under warranty proving to be defective will, at the sole discretion of Les Trésors de Jasmine, be repaired within the limits of the possibilities and spare parts available, replaced or exchanged.
The warranty applies only under normal use. Excluded from the guarantee are aging, wear and alteration due to the use of a perfume, as well as deterioration, breakage or loss resulting from an accidental circumstance, the intervention of a third party , improper use or lack of maintenance.
The guarantee is exercised on presentation of proof of purchase.
After checking the condition of the jewel and the validity of the guarantee, Les Trésors de Jasmine indicates the foreseeable time for repair or exchange.
To use our repair service, the jewel must be returned in its original packaging, attaching the purchase invoice, to the following address:
11 rue Necker
1201 Geneva 1
The damaged article will be addressed then analyzed at the workshop.
In the event of expiry of the warranty or any other case where the warranty does not apply, please contact customer service by email at the following address: firstname.lastname@example.org in order to request a repair estimate. The average repair time is 8 weeks.
Personal data, jurisdiction and applicable law
All personal data collected and transmitted to Les Trésors de Jasmine is protected under the Federal Data Protection Act (LPD) of June 19, 1992.
In the event of a dispute, the Geneva courts have jurisdiction, subject to appeal to the Federal Court.
Swiss law is applicable.